Contact

Four ways to reach
a real human.

Median response time last year: under four hours. We do not run a chatbot, an offshore call centre, or a ticketing queue. You write, a person writes back.

Channels

Pick whichever you'd actually use.

hello@example.com

Best for itinerary detail and longer questions.

+1 (555) 010-2026

Same number as our 24h on-trip emergency line.

WeChat

studio-plan

Scan the QR. Best for friends already on WeChat.

Phone

+86 (28) 010-2026

Mon – Fri · 09:00 – 22:00 CST · UTC+8.

WeChat QR

Scan if you're already on WeChat.
Or wait until you arrive.

Our WeChat handle studio-plan is monitored by the same planner team that answers email. We don’t use it for newsletters or push marketing — just for guests who prefer chat over email.

Or simply plan a trip and we’ll be in touch.

Four ways to reach
a real human.

Pick whichever you'd actually use.

Scan if you're already on WeChat.
Or wait until you arrive.

Tell us
where you've been —
we'll pick up
from there.

Letters from the road

Four ways to reacha real human.

Tell uswhere you've been —we'll pick upfrom there.

Letters from the road

Four ways to reach
a real human.

Tell us
where you've been —
we'll pick up
from there.